Defensive Training Solutions strives to be the best firearms and personal protection company on the planet. Below are listed some of our policies and procedures.

Refunds / Deposits:

We have a no refund policy here at Defensive Training Solutions due the simple fact that we have a limited number of seats for each class, mainly due to safety reasons and supervision on the range. When you register for a class and then cancel that means someone else could have taken your seat in that particular class. The only time a refund will be given is if Defensive Training Solutions is able to rebook your reserved seat. A deposit is required to hold your spot in a group class. If cancellation becomes necessary, we will make every effort to inform clients in a timely manner, and a full refund will be issued, or the client may reschedule to another class date. Private instruction clients are required to make a non-refundable deposit equaling 50% of cost of class.

Safety Policy:

At Defensive Training Solutions safety, especially on the range is our number 1 priority and we reserve the right to ask anyone not observing the safety rules or behaving in a belligerent manner to leave the range or the classroom in order to secure the safety of other students. This includes individuals under the influence of controlled substances, alcohol etc. All students will sign a waiver of liability before class. Students will be required to certify in writing that they are not a prohibited person as listed below.

We also have an absolute NO LIVE AMMUNITION IN THE CLASSROOM for all fireamrs classes.
We also have an absolute NO GUNS IN THE CLASSROOM policy for all Reloading classes.

Courses, Test and Passing Grades:

NRA Courses are performance based courses, Candidates must possess the knowledge, skills and attitude necessary for this training. Attitude being the most important. You do not pay and automatically pass training. You pay to have the opportunity to pass.

Prohibitive Persons:

Under Federal law Defensive Training Solutions can not train any individuals who:

  • Are Convicted felons that have not been annulled or pardoned.
  • Are under indictment in any court for a crime punishable by imprisonment for a term exceeding one year
  • Are fugitives from justice
  • Use or are addicted to any unlawful controlled substances
  • Have been adjudicated as a mental defective or have been committed to any mental institution.
  • Are illegal aliens
  • Who have been discharged from the military under dishonorable conditions
  • Have renounced their United States citizenship
  • Are under a court order restraining them from harassing, stalking, or threatening an intimate partner or child of the intimate partner
  • Have been convicted of a misdemeanor crime of domestic violence.
  • Are under the influence of any substances that may hinder or impede their actions in handling a firearm safely.

Commitment to Client Confidentiality

Defensive Training Solutions is a group of experienced professionals dedicated to bringing the Highest quality of service to our clients. We strongly believe in our ethical and legal obligation to protect The clients' privacy. The firms commitment and approach to client confidentiality distinguishes us as a leader in firearms instruction and investigations.

By the very nature of our work, we are called upon to manage many of the most personal, private, and sensitive issues in a clients' life. We understand that they expect us to honor the confidentiality of all practices, procedures and information learned during the normal course of doing business.

We fully anticipate to be held to those expectations. In fact, we commit to exceed them.  Defensive Training Solutions takes seriously its commitment to client's confidentiality and it is truly what sets us apart.

Defensive Training Solutions and Carlson Detective Agency operates in full compliance and cooperation with all local, county, state and federal laws. We are not affiliated with any County, Local, State or Federal Law Enforcement Agency.

Class Payment Options

When you sign-up for a class with Defensive Training Solutions you will get payment options depending on the class. All classes except some seminars like Refuse to be a Victim require a deposit ranging from $40 to $100.

You will have the option to pay by Credit Card, PayPal or the Pay Later option. The Pay Later option has 2 choices of Mailing in a Payment or Calling in a Payment. Deposits must be received at least 2 weeks prior to the class so we can order student packets for you. No packets will be ordered for students who have not sent in or paid the deposit. Please note that you can also make Credit Card Payment via PayPal without an account and without divulging credit card information to us, which reminds me, FOR SECURITY PURPOSES NO CREDIT CARD DATA is STORED ON THIS SITE.


On The First Day of the Class.

Final payment for the class is due on or before the day of the class. Partial payments can be made by logging into your account and clicking on "My Classes" then Payments. If you are making the final payment at the begining of the class it must be in cash ~ no exceptions.